Privacy Policy

Privacy Policy — Kitchen Society

Last updated: 15/10/23

This Privacy Policy describes how Kitchen Society (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kitchen-society.com (the “Site”) or otherwise interact with us (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue the use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. When updated, we will revise the “Last updated” date and post the new version on the Site.

Information We Collect

We collect personal information about you over the last 12 months from various sources, as outlined below.

1. Information Provided Directly by You

This includes:

  • Name, address, phone number, email

  • Billing & shipping information

  • Payment confirmation details

  • Account credentials (username, password)

  • Items viewed, cart activity, wishlist items

  • Customer support communications

Some features require certain information; declining to provide it may limit available functionalities.

2. Automatically Collected Information (Cookies & Usage Data)

We may collect:

  • Browser type, device type

  • IP address, network details

  • Interaction data (clicks, pages viewed, timestamps)

  • Account session behavior

This is done via cookies, pixels, logs, SDKs, and similar technologies.

3. Information Collected from Third Parties

May include:

  • Shopify (platform hosting & performance data)

  • Payment processors (credit/debit card details, billing data)

  • Analytics and advertising partners (cookies, ad performance data)

All collected data is processed in accordance with this Policy.

How We Use Personal Information

Providing and Maintaining Services

  • Process payments & fulfill orders

  • Manage your Kitchen Society account

  • Handle shipping, returns, and exchanges

  • Notify you about order updates and account activity

Marketing & Advertising

  • Send promotional emails, SMS, and marketing content

  • Personalize recommendations and advertisements

Security & Fraud Prevention

  • Detect suspicious or fraudulent activities

  • Protect accounts and user data

Customer Support & Communication

  • Respond to questions

  • Improve overall service quality

Cookies

We use cookies to operate and enhance our Site.
Shopify-specific cookie details can be found at:
https://www.shopify.com/legal/cookies

You may reject cookies in your browser settings; however, some Site features may not function correctly when disabled.

How We Share Your Personal Information

We may disclose data to:

  • Service providers (fulfillment, IT, payment processing, analytics, cloud storage)

  • Business and marketing partners (including Shopify)

  • Affiliates in our business group

  • Legal authorities when required

  • Authorized agents acting on your behalf

  • Parties involved in business transitions (mergers, acquisitions, bankruptcy)

We do not sell or use sensitive information to infer personal characteristics.

User-Generated Content

Any content you post publicly (e.g., reviews) may be visible to others.
We are not responsible for how third parties use that publicly accessible information.

Third-Party Websites & Links

Our Site may contain links leading outside Kitchen Society.
We are not responsible for third-party privacy or security practices.
Users should review the policies of those external platforms.

Children’s Data

Our Services are not intended for children.
We do not knowingly collect personal information from minors.
If a parent or guardian believes a child has submitted data, please contact us to request deletion.

Security & Data Retention

Although we implement security measures, no system is completely secure.
We retain your personal information only as long as necessary to:

  • Provide Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

Your Rights

Depending on your region, you may have rights to:

  • Access your data

  • Delete data

  • Correct inaccurate data

  • Limit sensitive data use

  • Request data portability

  • Restrict processing

  • Withdraw consent

  • Appeal declined requests

You may opt out of marketing emails anytime using the “unsubscribe” link.

Verification may be required prior to fulfilling requests.

International Transfers

Your information may be transferred to and processed in countries outside your own, such as the U.S.
Where required, we use approved mechanisms like the EU Standard Contractual Clauses.

Contact Us

If you have questions or wish to exercise your rights, please contact us:

📞 Phone: (530) 255-7131
📧 Email: info@kitchen-society.com